AI DISPATCH DESK · UNITED STATES

A clearer way to assign delivery work.

Milewicket is being built for independent courier teams: bring requests, available drivers, customer updates and delivery exceptions into one dispatch rhythm.

Early product · Shaped for owner-led courier teams

ONE CONNECTED HANDOFF

A delivery has a next move.

Requests in. The next useful action in view.

A courier dispatch day

  1. 0101 · BEFORE

    A busy queue makes the next move hard to see.

    Requests, driver availability and delivery exceptions compete for attention when each job is tracked by hand.
  2. 0202 · ROUTE

    Route each request toward a driver who is ready.

    The plan connects incoming work, driver assignment and customer updates. Delays and exceptions stay part of the same dispatch picture.
  3. 0303 · REVIEW

    See delivery exceptions and utilization in one daily review.

    A daily owner report is planned to make the work that needs attention easier to spot.

THE PRODUCT PLAN

Built around the details a courier day depends on.

The first Milewicket workspace is planned around a focused queue, useful customer follow-through and a daily owner view.

Start with the dispatch queue

The MVP plan includes an owner account, available-driver list, delivery creation, assignment and saved job updates in one focused queue.

MVP PLAN

Keep delivery status together

Customer tracking links are planned for latest status, ETA and delay notes. Outbound status and delay messages need a supported messaging connection first.

NEXT CONNECTION

Review the day with context

A daily owner report for delivery exceptions and driver utilization is planned next. CSV export is planned for later.

NEXT · THEN LATER

INDEPENDENT COURIER TEAMS · U.S.

What should a dispatch desk make easier?

Tell us what gets lost between the request and the delivery. We’re building Milewicket around the working day of owner-led courier teams.

Email Milewicket